Dear Jose, Thank you for taking the time to come by, and write about your exierpence. I must however, address a few issues I found in your writing. Our meat, is never frozen, our patties are made here in house by hand, about twice a day. Furthermore, the difference between the Pincho Burger, and the Single Burger, is very little. The descriptions below the burgers state this. The only difference between the 2, is the Pincho Burger comes with a preset toppings, being Cheese, Lettuce, Tomatoes, Raw Onions, our Pink Sauce, and Shoe String Potatoes (papitas). Where as the Single Burger starts off as just Meat and Bread, and you add the toppings you wish from there. If my staff actually did get your order wrong, or assumed you didn’t want the lettuce or papitas on your second burger, corrective matters are taking place as we speak (I enjoy giving out a good tongue lashing).Again, thank you for the feed back, and I hope you will return and try out more of our items.